# Exascale

> 100% Full Fibre Broadband

> Generated by All in One SEO Pro v5.0.3, this is an llms.txt file, used by LLMs to index the site.

## Sitemaps

- [XML Sitemap](https://www.exascale.co.uk/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Blog](https://www.exascale.co.uk/blog/): Read Exascale news and practical insights on broadband, Wi-Fi, business connectivity, network infrastructure and the UK telecoms industry.
- [A dedicated contact for Exascale peering](https://www.exascale.co.uk/company-news/a-dedicated-contact-for-exascale-peering/): You may start seeing a new name in emails from our peering team. We’re introducing Alex Morgan as the correspondence name for Exascale’s dedicated peering and interconnection coordination. It gives our network partners a regular point of contact for new requests, session turn-ups and routing queries. As Exascale grows, we’re carrying traffic for more downstream
- [What are Optical Wavelengths and their benefits in comparison to MPLS Ethernet Wireline?](https://www.exascale.co.uk/latest/what-are-optical-wavelengths-and-their-benefits-in-comparison-to-mpls-ethernet-wireline/): As our appetite for digital services continues to grow exponentially, the demand for faster, more reliable network connections shows no sign of slowing down. Among the technologies powering our digital infrastructure, optical wavelengths stand out as a fundamental building block offering exceptional performance. Let’s dive into what optical wavelengths actually are, their key benefits for
- [Exascale readies wholesale access to on-net and off-network partners through TM Forum APIs and framework](https://www.exascale.co.uk/press-release/exascale-readies-wholesale-access-to-on-net-and-off-network-partners-through-tm-forum-apis-and-framework/): Exascale unveils Atlas, advances Nexus and invests in AI-driven network operations to simplify wholesale connectivity and support future growth.
- [Christmas WiFi MythBusters: Holiday Broadband Myths](https://www.exascale.co.uk/latest/christmas-wifi-mythbusters/): Explore common Christmas WiFi myths and practical ways to think about festive decorations, busy home networks and wireless coverage during the holidays.
- [What is Point-to-Point Ethernet? Understanding P2P Ethernet Services](https://www.exascale.co.uk/latest/what-is-point-to-point-ethernet-understanding-p2p-ethernet-services/): Are you wondering “What is point to point Ethernet?” or “Do I need point to point Ethernet?” for your business? In this comprehensive guide, we’ll explore how P2P Ethernet works, its benefits, and why it might be the perfect solution for your connectivity needs. Table of Contents What is P2P Ethernet? How Does MPLS Protection
- [RCS Messaging: Revolutionising Mobile Communication in the UK](https://www.exascale.co.uk/latest/rcs-messaging-revolutionising-mobile-communication-in-the-uk/): In the ever-evolving landscape of mobile communication, Rich Communication Services (RCS) is emerging as the next-generation messaging standard that promises to transform how we connect and communicate. As mobile technology continues to advance, RCS stands poised to replace the ageing SMS protocol with a more dynamic, feature-rich messaging experience. Table of Contents What is RCS
- [Exascale launches 2Gbps full fibre packages in Telford and West Bromwich](https://www.exascale.co.uk/press-release/exascale-launches-2gbps-full-fibre-packages-in-telford-and-west-bromwich/): Exascale launches 2Gbps FTTP in Telford and West Bromwich, with speeds up to 8.5Gbps to follow its XGS-PON upgrade and further West Bromwich expansion.
- [Data Centre Colocation Checklist: Questions to Ask Before You Choose](https://www.exascale.co.uk/network-infrastructure/data-centre-colocation-checklist-questions-to-ask-before-you-choose/): A practical data-centre colocation checklist covering location, power, resilience, connectivity, support, security and migration.
- [Why Cheap Fibre Broadband Isn’t Always the Best Deal](https://www.exascale.co.uk/latest/why-cheap-fibre-broadband-isnt-always-the-best-deal/): Cheap Broadband Isn't always the best
- [What is WiFi Band Steering: A Double-Edged Sword for Legacy Devices](https://www.exascale.co.uk/latest/what-is-wifi-band-steering-a-double-edged-sword-for-legacy-devices/): In wireless networking, band steering has emerged as a clever solution to network congestion. However, whilst this technology offers numerous benefits for modern devices, it can present unique challenges for legacy WiFi equipment. Let’s dive into what band steering is and how it affects your older devices. Table of Contents What Is Band Steering? The
- [The Future of UK Telly: Goodbye Freeview, Hello IPTV](https://www.exascale.co.uk/latest/the-future-of-uk-telly-goodbye-freeview-hello-iptv/): For years, millions of British households have been getting their fix of Eastenders, Bake Off and Countryfile through Freeview – the free-to-air digital television service that arrived in 2002. But as internet streaming goes mainstream, a major shakeup is in store for how we watch our favourite shows. The UK looks set to transition from
- [Ofcom Reseller ID (RID): The Key to Telecom Resource Allocation in the UK](https://www.exascale.co.uk/latest/ofcom-reseller-id-rid-the-key-to-telecom-resource-allocation-in-the-uk/): How does the Ofcom Reseller ID (RID) play a crucial role in UK Telecommunications? This unique identifier, also known as a RID code, is more than just a regulatory requirement—it’s a fundamental tool in the allocation of various telecom resources. Let’s dive into how RID codes are used in allocating geographical and non-geographical numbers, as
- [How the 2024 General Election will shape the future UK Telecom Landscape](https://www.exascale.co.uk/latest/how-the-2024-general-election-will-shape-the-future-uk-telecom-landscape/): As the United Kingdom gears up for another general election, various sectors of the economy brace for potential shifts in policy and regulation. One industry that stands to be significantly impacted is telecommunications, a cornerstone of modern British society and commerce. The outcome of the election could reshape the telecomms market in myriad ways, from
- [Exascale upgrade to Genexis FibreTwist ONTs](https://www.exascale.co.uk/latest/exascale-upgrade-to-genexis-fibretwist-onts/): Alongside its existing OLT vendor (Nokia), Exascale today have started working with Genexis a residential customer premises equipment manufacturer specialising in xPON and Point-to-Point ONTs and media converters. Exascale’s Thomas Bibb (CEO) said “We recognise the need for a diverse and vendor agnostic ecosystem, and working with Genexis alongside distribution partner Kenton Group has enabled
- [Exascale to expand Full Fibre network to south Telford in Shropshire](https://www.exascale.co.uk/latest/exascale-to-expand-full-fibre-network-to-south-telford-in-shropshire/): Exascale a Gigabit Full Fibre Telecommunications operator and ISP Headquartered in Telford, Shropshire, has today said they’re expanding their network to the south of Telford & Wrekin. The company went on to say they aim to connect both urban and rural homes and businsses as part of this expansion. Exascale’s CEO (Thomas Bibb) said: “This
- [Exascale starts to deploy CWDM overlay to support both xPON and Ethernet over the same optical fibre.](https://www.exascale.co.uk/latest/exascale-starts-to-deploy-cwdm-overlay-to-support-both-xpon-and-ethernet-over-the-same-optical-fibre/): At Exascale, we understand one solution or technology isn’t fit for all. That’s why we’ve been testing the use of CWDM alongside xPON (Passive Optical Network). Table of Contents What is CWDM? Why CWDM? What is CWDM? Coarse wavelength division multiplexing (CWDM) is a wavelength division multiplexing (WDM) technology that combines multiple optical signals at
- [Exascale Donates Full Fibre Broadband to Telford Village Hall](https://www.exascale.co.uk/latest/exascale-donates-full-fibre-broadband-to-telford-village-hall/): As part of the BDUK Gigabit Voucher scheme Exascale have been installing Gigabit Full Fibre broadband in rural areas in Telford & Wrekin, and most recently the rural village of Kynnersley. Thomas Bibb CEO of Exascale said: “Exascale was pleased to offer Kynnersley Village hall Free Gigabit Full Fibre for as part of its commitment
- [Does my business Need a Leased Line?](https://www.exascale.co.uk/latest/does-my-business-need-a-leased-line/): In today’s fast-paced and interconnected business landscape, having a reliable and high-performance internet connection is crucial for the success of any enterprise. One of the options available to businesses is a leased line – a dedicated and private connection that offers several advantages over traditional broadband connections. In this blog post, we’ll explore the question:
- [4 Free Microsoft office templates to help manage your business](https://www.exascale.co.uk/latest/4-free-microsoft-office-templates-to-help-manage-your-business/): We’ve all done it, struggled to create an all singing all dancing PowerPoint presentation to impress our key stakeholders or shareholders and land a contract or funding only to discover there was a much easier way of doing it. Well we’re giving you this free guide to templates you didn’t even know you didn’t need
- [Best Path vs Least Cost Routing: How Exascale Optimises Internet Traffic](https://www.exascale.co.uk/latest/best-path-vs-least-cost-routing-how-exascale-optimises-internet-traffic/): In internet routing, two primary strategies often come up in discussion: best path routing and least cost routing. While they may sound similar, these approaches can lead to significantly different outcomes for internet service providers (ISPs) and their customers. In this post, we’ll explore the differences between these routing methods and take a closer look
- [CityFibre vs Openreach: Which Full Fibre Network Is Right for You?](https://www.exascale.co.uk/latest/cityfibre-vs-openreach-which-full-fibre-network-is-right-for-you/): Compare CityFibre and Openreach full fibre by availability, upload speeds, packages and provider support, with practical questions to ask before choosing.
- [Exascale Powers DSM Group’s National Expansion with Multi-Site Rackspace, Backhaul, High-Capacity Wavelengths and IP Transit](https://www.exascale.co.uk/press-release/exascale-powers-dsm-groups-national-expansion-with-multi-site-rackspace-backhaul-high-capacity-wavelengths-and-ip-transit/): Exascale’s December 2025 announcement covering DSM Group’s network expansion, including rackspace, backhaul, wavelengths and IP transit.
- [What Is a Fibre ONT? A Simple Guide](https://www.exascale.co.uk/latest/what-is-a-fibre-ont-a-simple-guide/): Find out what a fibre ONT does, how it differs from your router, what to check when the connection fails and why fibre equipment should stay in place.
- [PPPoE vs DHCP: How Broadband Connections Work](https://www.exascale.co.uk/latest/pppoe-vs-dhcp-which-broadband-connection-type-is-better/): Compare PPPoE and DHCP-based broadband connections, including authentication, router configuration and practical performance considerations.
- [What Is CGNAT and How Does It Affect Your Broadband?](https://www.exascale.co.uk/latest/what-is-cgnat-and-why-does-it-matter-for-your-broadband/): Learn how CGNAT shares public IPv4 addresses, why inbound connections and port forwarding can be affected, and what to ask your broadband provider.
- [What Is One Touch Switching? A Broadband Switching Guide](https://www.exascale.co.uk/latest/what-is-one-touch-switch/): Understand One Touch Switching, which provider coordinates the move, what to check about charges and phone services, and how to prepare for a broadband switch.
- [Bring Your Own Router to Exascale: Full Fibre on Exascale, CityFibre and Openreach](https://www.exascale.co.uk/broadband-wifi/bring-your-own-router-to-exascale-full-fibre-on-exascale-cityfibre-and-openreach/): Check requirements for bringing your own router to Exascale across CityFibre, Openreach and Exascale full fibre, including configuration and compatibility.
- [Exascale Partners with CityFibre to Deliver FTTP and Ethernet Services Across the UK](https://www.exascale.co.uk/press-release/exascale-partners-with-cityfibre-to-deliver-fttp-and-ethernet-services-across-the-uk/): Read Exascale’s July 2025 announcement of its CityFibre partnership for FTTP and Ethernet services, with links to current service information.
- [Exascale Announces Bring Your Own Router Discount: August 2026](https://www.exascale.co.uk/latest/customers-can-now-book-installations-up-to-90-days-in-advance-and-save-3-a-month-by-using-their-own-compatible-router/): Exascale’s August 2026 announcement introducing a compatible-router discount and advance booking. Read the current router guide for up-to-date requirements.
- [Planning Your Exascale Full Fibre Installation Date](https://www.exascale.co.uk/latest/order-your-exascale-full-fibre-broadband-today-installation-available-in-as-little-as-7-days/): Plan your Exascale full fibre installation around a move, contract end date and engineer access. Understand why appointment availability can vary by address.
- [Exascale’s August 2026 CityFibre 2.5Gb Broadband Offer](https://www.exascale.co.uk/latest/2-5gb-broadband-price-drop-now-just-40-month/): Archived announcement of Exascale’s August 2026 CityFibre 2.5Gb promotion. The offer has ended; follow the service-page link for current prices and availability.
- [What Is a CityFibre Leased Line?](https://www.exascale.co.uk/latest/what-is-a-cityfibre-leased-line/): Learn what a CityFibre leased line provides, how dedicated Ethernet differs from FTTP broadband, and what to check about bandwidth, installation and SLAs.
- [CityFibre Ethernet Flex: How Committed and Burst Bandwidth Work](https://www.exascale.co.uk/latest/cityfibre-ethernet-flex-flexible-connectivity-for-modern-businesses/): Understand CityFibre Ethernet Flex, committed versus burst bandwidth, and the service questions businesses should ask before requesting a quote.
- [CityFibre Broadband Speeds Explained](https://www.exascale.co.uk/latest/cityfibre-broadband-speeds-from-150mbps-to-2-5gbps/): Understand CityFibre broadband speeds, Mbps versus MB/s, upload and download rates, and how to run a useful wired speed test at home.
- [CityFibre and Exascale: Who Provides Your Broadband?](https://www.exascale.co.uk/latest/why-exascale-choose-cityfibre-our-partnership-explained/): Understand CityFibre’s network role and Exascale’s role as your broadband provider, including orders, bills, router support and reporting connection faults.
- [CityFibre Multi-Gig Equipment: A Home Network Checklist](https://www.exascale.co.uk/latest/is-your-home-broadband-holding-you-back-heres-why-multi-gig-fibre-changes-everything/): Prepare your home network for CityFibre multi-gig: check router WAN and LAN ports, Ethernet switches, computer adapters, cabling and Wi-Fi capabilities.
- [Is CityFibre Multi-Gig Worth It for Your Home?](https://www.exascale.co.uk/latest/what-is-cityfibre-multi-gig-and-do-you-actually-need-it/): Is CityFibre multi-gig worth the upgrade? Weigh large file transfers, busy households, equipment costs and actual usage before choosing a faster package.
- [Switching from Openreach to CityFibre: What to Expect](https://www.exascale.co.uk/latest/cityfibre-vs-openreach-whats-the-difference-and-why-it-matters/): Switching from Openreach to CityFibre? Understand the new fibre installation, ONT, router setup and checks to make before your old service ends.
- [Ofcom Blocks Openreach’s New-to-Network FTTP Offer: Why Fair Competition Matters for Exascale](https://www.exascale.co.uk/telecoms-industry-regulation/ofcom-openreach-fttp-offer-fair-competition/): Why Ofcom’s rejection of Openreach’s new-to-network FTTP offer helps protect fair competition and customer choice for operators such as Exascale.
- [iPhone 18 Pro and Wi-Fi 7: Is Your Home Broadband Ready?](https://www.exascale.co.uk/broadband-wifi/iphone-18-pro-and-wi-fi-7-is-your-home-broadband-ready/): Explore iPhone 18 Pro Wi-Fi 7 support and how Exascale broadband and Wi-Fi 7 routers fit into your home network, with practical setup tips.
- [What is IP Transit?](https://www.exascale.co.uk/special/special-post/): IP Transit is a service that allows internet service providers (ISPs) and other organisations to access the global internet. It’s essentially the motorway system of the internet, providing routes for data to travel from one network to another. When you send an email, stream a video, or browse a website, your data likely travels through
- [IPv4 vs IPv6: What UK Businesses Need to Know](https://www.exascale.co.uk/network-infrastructure/ipv4-vs-ipv6-what-uk-businesses-need-to-know/): A practical UK business guide to IPv4, IPv6, CGNAT, static IP addresses and preparing networks for dual-stack connectivity.
- [How to Build a Resilient Multi-Site Connectivity Strategy](https://www.exascale.co.uk/business-connectivity/how-to-build-a-resilient-multi-site-connectivity-strategy/): Plan resilient multi-site connectivity with the right access services, verified path diversity, automatic failover, monitoring and testing.
- [What Is Remote Peering? A Guide for UK Networks](https://www.exascale.co.uk/network-infrastructure/what-is-remote-peering-a-guide-for-uk-networks/): Learn how remote peering connects UK networks to internet exchanges, when it complements IP transit and what to ask a provider.
- [Leased Line vs Business Broadband: Which Does Your Business Need?](https://www.exascale.co.uk/business-connectivity/leased-line-vs-business-broadband-which-does-your-business-need/): Compare leased lines and business broadband, including speeds, resilience, installation, costs and the workloads each connection suits.
- [Why Choose Exascale as Your Leased Line Provider?](https://www.exascale.co.uk/latest/why-choose-exascale-as-your-leased-line-provider/): At Exascale, we’re transforming how UK businesses think about connectivity. From our Telford headquarters, we’ve built something different: a leased line provider that combines enterprise-grade infrastructure with genuine, human service. Our Approach to Leased Lines is Different We’ll be straight with you – we’re not the biggest name in connectivity, and that’s exactly how we
- [5 Compelling Reasons to Become a Telecoms Channel Partner](https://www.exascale.co.uk/latest/5-compelling-reasons-to-become-a-telecoms-channel-partner/): In the fast-paced world of telecommunications, where connectivity is the backbone of modern living, the role of telecoms channel partners has never been more crucial. For individuals or businesses contemplating a foray into the telecoms industry, becoming a channel partner offers a myriad of opportunities. In this blog post, we explore five compelling reasons why
- [8 Signs You Need a Business Leased Line](https://www.exascale.co.uk/latest/8-signs-you-need-a-leased-line/): Your internet connection isn’t just another utility; it’s the backbone of your business. Yet many UK organisations still rely on standard SoGEA or FTTP broadband long after it has stopped meeting their needs.A leased line is a dedicated, uncontended internet connection that delivers guaranteed speeds, reliability and performance. But how do you know when it’s
- [UK Government Connectivity Plans and What They Mean for SMEs](https://www.exascale.co.uk/latest/uk-government-connectivity-plans-and-what-they-mean-for-smes/): For most small and medium-sized businesses, internet connectivity is no longer just an IT consideration. It is fundamental to how the business operates day to day. From cloud applications and video calls to online sales and cybersecurity, a reliable connection underpins almost everything. Over the last few years, the UK Government has put increasing focus
- [Shropshire’s Broadband Rollout Sparks Frustration Among MPs](https://www.exascale.co.uk/latest/shropshires-broadband-rollout-sparks-frustration-among-mps/): A Digital Promise Still Out of Reach Reliable, high-speed internet is no longer a luxury, it’s essential infrastructure. Yet in rural counties like Shropshire, the rollout of full fibre broadband continues to lag behind expectations, sparking frustration among both residents and their elected representatives. Two local MPs, Helen Morgan and Stuart Anderson, have publicly criticised
- [Exascale Named Finalist for ‘Outstanding Business Growth’ at Shropshire Chamber Awards 2026](https://www.exascale.co.uk/press-release/exascale-named-finalist-for-outstanding-business-growth-at-shropshire-chamber-awards-2026/): Exascale has been shortlisted as a finalist for the prestigious Outstanding Business Growth category at the 2026 Shropshire Chamber Awards 2026, recognising a period of rapid expansion driven in large part by surging demand for high-performance connectivity. Growth Driven by Connectivity Demand Over the past year, businesses across the UK have accelerated their reliance on
- [Welcome Louie - Exascale’s Latest Apprentice Recruit](https://www.exascale.co.uk/latest/welcome-louie-exascales-latest-apprentice-recruit/): We’re delighted to welcome Louie, the latest apprentice to join the Exascale team. Louie has joined our Field Engineering team, strengthening our civil engineering capabilities at an exciting time of growth for the business. As Exascale’s pipeline of works continues to expand, particularly across new network infrastructure for housing developments and industrial projects, growing our
- [Ultimate Guide to Broadband Speeds: Find Your Perfect Match](https://www.exascale.co.uk/latest/ultimate-guide-to-broadband-speeds-find-your-perfect-match/): Choosing a broadband package used to be simple. A standard internet connection was enough for checking emails and browsing websites. But today, with 4K streaming, online gaming, remote working, smart homes, video conferencing, and dozens of connected devices, choosing the right broadband speed matters more than ever. So how much broadband speed do you actually
- [Apple WWDC 2026 and the Growing Importance of Gigabit Full Fibre Broadband in the UK](https://www.exascale.co.uk/latest/apple-wwdc-2026-and-the-growing-importance-of-gigabit-full-fibre-broadband-in-the-uk/): Apple's Worldwide Developers Conference (WWDC) 2026 showcased the next generation of software, artificial intelligence, and connected experiences across the Apple ecosystem. From enhanced AI capabilities and smarter productivity tools to deeper integration between devices, the event highlighted how technology is becoming increasingly connected and data-driven. While much of the attention focused on Apple's latest innovations,
- [Exascale Nears Completion of New 288-Core Fibre Spine Across Telford](https://www.exascale.co.uk/press-release/exascale-nears-completion-of-new-288-core-fibre-spine-across-telford/): Exascale is pleased to announce that construction of its new high-capacity 288-core fibre spine is now nearing completion, representing a significant milestone in the company’s continued investment in digital infrastructure across Telford and Wrekin. The new fibre route originates in the business-dense Hortonwood area before traversing Trench Lock, Wellington, Ketley, Lawley, Horsehay and Madeley, ultimately
- [PHP patched in hours: how we used AI agents](https://www.exascale.co.uk/network-infrastructure/php-patched-in-hours-ai-agents/): How Exascale used AI agents to patch PHP servers and update application code across our own infrastructure and client environments within hours.

## Pages

- [Multi-Gig Full Fibre Broadband](https://www.exascale.co.uk/): Get multi-gig full fibre broadband with speeds up to 2.5Gbps, a WiFi 7 router and UK customer service. Check availability at your postcode.
- [Our Process](https://www.exascale.co.uk/full-fibre-broadband/our-process/): See how easy it is to switch to Exascale full fibre broadband, from choosing your package to installation and activation. Check availability today.
- [CityFibre Broadband](https://www.exascale.co.uk/full-fibre-broadband/cityfibre-broadband/): Check CityFibre availability and explore Exascale full fibre broadband packages with speeds up to 2.5Gbps, simple switching and UK-based support.
- [CityFibre 2.5Gbps broadband](https://www.exascale.co.uk/full-fibre-broadband/cityfibre-broadband/2-5gbps/): Explore Exascale CityFibre 2.5Gbps broadband, live pricing and multi-gigabit equipment guidance. Check whether this tier is available at your address.
- [CityFibre 1.2Gbps broadband](https://www.exascale.co.uk/full-fibre-broadband/cityfibre-broadband/1-2gbps/): Compare Exascale CityFibre 1.2Gbps broadband, live pricing and equipment requirements. Understand multi-device capacity before checking your address.
- [CityFibre 1Gbps broadband](https://www.exascale.co.uk/full-fibre-broadband/cityfibre-broadband/1gbps/): Explore Exascale CityFibre 1Gbps broadband, live monthly pricing, router options and practical equipment advice. Check availability at your address.
- [Business & Wholesale Solutions](https://www.exascale.co.uk/business-and-wholesale/): Explore Exascale business broadband, leased lines, VoIP and wholesale connectivity for UK organisations, ISPs and resellers. Discuss your requirements.
- [Connectivity](https://www.exascale.co.uk/business-and-wholesale/connectivity/): Explore Exascale business connectivity, including full fibre broadband, leased lines, Ethernet, IP transit and remote peering. Discuss your requirements.
- [Telecoms Resellers](https://www.exascale.co.uk/business-and-wholesale/sectors/wholesale/): Wholesale connectivity for UK telecoms resellers and ISPs. Explore broadband, leased lines, Layer 2 ENNI handoff, managed Cisco routers and IP transit.
- [Managed Service Providers](https://www.exascale.co.uk/business-and-wholesale/sectors/managed-service-providers/): Connectivity for UK managed service providers and IT support companies. Explore broadband, leased lines, managed Cisco routers and Layer 2 ENNI delivery.
- [Wholesale Broadband](https://www.exascale.co.uk/business-and-wholesale/connectivity/wholesale-broadband/): Wholesale FTTP, broadband and leased lines across UK access networks. Choose Layer 2 ENNI delivery, L2TP handoff or managed Layer 3 with a Cisco router.
- [Remote Peering](https://www.exascale.co.uk/business-and-wholesale/connectivity/remote-peering/): Connect to AMS-IX, LINX, LONAP and FryIX over a single port with Exascale OnePort. Add IP Transit if required. Discuss your remote peering requirements.
- [Wolverhampton Colocation](https://www.exascale.co.uk/business-and-wholesale/data-centre/wolverhampton-colocation/): Wolverhampton colocation from Exascale, with connectivity to Zayo, Virgin Media, Openreach, CityFibre and ITS. Discuss rack space, power and local leased lines.
- [3CX Phone System](https://www.exascale.co.uk/business-and-wholesale/voice/hosted-3cx-phone-system/): Explore hosted 3CX phone systems with Exascale. Business calling, remote working, CRM integration and practical advice on migration, licensing and connectivity.
- [Data Centre](https://www.exascale.co.uk/business-and-wholesale/data-centre/): UK data centre colocation at Exascale Wolverhampton and Telford facilities, plus Telehouse North and Telehouse West in London.
- [Leased Line](https://www.exascale.co.uk/business-and-wholesale/connectivity/leased-lines/): Get a UK business leased line with dedicated symmetrical speeds from 200Mbps to 10Gbps, 24/7 support and flexible bandwidth. Request an Exascale quote.
- [Leased Lines Telford](https://www.exascale.co.uk/business-and-wholesale/connectivity/leased-lines/leased-lines-telford/)
- [Leased Lines West Bromwich](https://www.exascale.co.uk/business-and-wholesale/connectivity/leased-lines/leased-lines-west-bromwich/)
- [Leased Lines Leeds](https://www.exascale.co.uk/business-and-wholesale/connectivity/leased-lines/leased-lines-leeds/)
- [Leased Lines Nottingham](https://www.exascale.co.uk/business-and-wholesale/connectivity/leased-lines/leased-lines-nottingham/)
- [Leased Lines Coventry](https://www.exascale.co.uk/business-and-wholesale/connectivity/leased-lines/leased-lines-coventry/)
- [Leased Lines Cardiff](https://www.exascale.co.uk/business-and-wholesale/connectivity/leased-lines/leased-lines-cardiff/)
- [Leased Lines Bristol](https://www.exascale.co.uk/business-and-wholesale/connectivity/leased-lines/leased-lines-bristol/)
- [Leased Lines Manchester](https://www.exascale.co.uk/business-and-wholesale/connectivity/leased-lines/leased-lines-manchester/): Manchester business leased lines with dedicated bandwidth, managed Cisco routers and IXManchester connectivity. Compare requirements and request a quote.
- [Leased Lines Wolverhampton](https://www.exascale.co.uk/business-and-wholesale/connectivity/leased-lines/leased-lines-wolverhampton/): Wolverhampton leased lines with dedicated bandwidth, managed Cisco routers and UK support. Ask about local fibre availability and a tailored business quote.
- [Leased Lines Edinburgh](https://www.exascale.co.uk/business-and-wholesale/connectivity/leased-lines/leased-lines-edinburgh/): Edinburgh business leased lines, including South Gyle. Explore dedicated fibre, managed Cisco routers, installation and backup options. Request a quote.
- [Leased Lines Cheltenham](https://www.exascale.co.uk/business-and-wholesale/connectivity/leased-lines/leased-lines-cheltenham/): Leased lines for Cheltenham, Gloucestershire and the Cotswolds. Explore dedicated fibre, managed routers, backup options and address-specific quotes.
- [Leased Lines Birmingham](https://www.exascale.co.uk/business-and-wholesale/connectivity/leased-lines/leased-lines-birmingham/): Business leased lines in Birmingham with dedicated fibre, managed Cisco routers and resilience options. Explore costs, installation and request a quote.
- [Leased Lines London](https://www.exascale.co.uk/business-and-wholesale/connectivity/leased-lines/leased-lines-london/): London leased lines for business. Explore dedicated fibre, managed Cisco routers, backup options and installation planning. Request a tailored quote.
- [Who We Work With](https://www.exascale.co.uk/business-and-wholesale/sectors/): Explore business connectivity and voice solutions for education, healthcare, manufacturing, housing, aviation, automotive, SMEs and telecoms providers.
- [Manufacturing](https://www.exascale.co.uk/business-and-wholesale/sectors/manufacturing/): Business connectivity for UK manufacturers, including full fibre, dedicated internet access, Ethernet, leased lines and VoIP for manufacturing sites.
- [Small to Medium Businesses](https://www.exascale.co.uk/business-and-wholesale/sectors/sme/): Business broadband, full fibre, dedicated internet access, leased lines and cloud-hosted VoIP for UK small and medium-sized businesses.
- [Healthcare](https://www.exascale.co.uk/business-and-wholesale/sectors/healthcare/): Connectivity for hospitals, GP surgeries and pharmacies, including business broadband, full fibre, dedicated internet access, Wi-Fi and VoIP.
- [Aerospace](https://www.exascale.co.uk/business-and-wholesale/sectors/aerospace/): Business connectivity for airports and aviation organisations, including full fibre broadband, leased lines, passenger Wi-Fi and VoIP services.
- [Education](https://www.exascale.co.uk/business-and-wholesale/sectors/education/): Reliable internet connectivity and full fibre broadband for UK schools and colleges, planned around your sites, budgets and teaching timetable.
- [Housing Developers](https://www.exascale.co.uk/business-and-wholesale/sectors/housing-developers/): Plan full fibre broadband for UK housing developments with Exascale. Connectivity for new-build homes before move-in or after project completion.
- [Broadband in Telford & Wrekin](https://www.exascale.co.uk/full-fibre-broadband/broadband-in-telford-wrekin/): Explore Exascale full fibre broadband in Telford & Wrekin, with speeds up to 2.5Gbps and packages from £32 a month. Check availability by postcode.
- [Gaming Broadband](https://www.exascale.co.uk/full-fibre-broadband/gaming-broadband/): Explore Exascale full fibre broadband for gaming, with speeds up to 2.5Gbps, no CGNAT, router choice and optional static IP. Check availability.
- [Pricing](https://www.exascale.co.uk/full-fibre-broadband/pricing/): Compare full fibre broadband packages from £32 a month, including speeds up to 2.5Gbps. Prices and availability depend on your address and access network.
- [Why choose Exascale](https://www.exascale.co.uk/full-fibre-broadband/why-exascale/): Discover Exascale full fibre broadband with ultrafast speeds, 24/7 UK customer support and simple, transparent service. Check availability today.
- [IP Transit](https://www.exascale.co.uk/business-and-wholesale/connectivity/ip-transit/): Scalable IP Transit across the UK and Europe with BGP or static routing, IPv4/IPv6 support, flexible routes and port speeds up to 400 Gbit/s.
- [Full Fibre Broadband](https://www.exascale.co.uk/full-fibre-broadband/): Explore Exascale full fibre broadband packages with speeds up to 1Gbps, unlimited downloads and UK customer support. Check availability at your address.
- [About](https://www.exascale.co.uk/about/): Learn about Exascale, a UK connectivity provider since 2009, with a customer-first approach to home broadband, business internet and network services.
- [IP Transit London](https://www.exascale.co.uk/business-and-wholesale/connectivity/ip-transit-london/): Explore Exascale IP Transit in London with IPv4 and IPv6 support, BGP or static routing, and flexible route options. Request a tailored quote.
- [SoGEA Broadband](https://www.exascale.co.uk/business-and-wholesale/connectivity/broadband/): Get unlimited business SoGEA broadband from Exascale with a static IP address, UK support and no traffic management. Discuss your connectivity needs.
- [Order Journey](https://www.exascale.co.uk/order-journey/): Access the Exascale order journey. For help with broadband availability, packages or placing an order, contact the Exascale sales team.
- [Business Full Fibre](https://www.exascale.co.uk/business-and-wholesale/connectivity/full-fibre/): Explore Exascale business full fibre broadband with UK technical support, a managed Cisco router and static IP addressing. Discuss your business needs.
- [Complaints Procedure](https://www.exascale.co.uk/complaints-procedure/): Find out how to raise a complaint with Exascale, contact our team, escalate an unresolved issue and appeal a response using our complaints procedure.
- [Cookie Policy](https://www.exascale.co.uk/cookie-policy/): Read Exascale’s cookie policy to learn how cookies are used on the website, what information they collect and how to manage your cookie preferences.
- [Privacy Policy](https://www.exascale.co.uk/privacy-policy/): Read Exascale’s privacy policy to learn what personal data the website collects, how it is used and processed, and how to contact us about your data.
- [Service Level Agreement](https://www.exascale.co.uk/service-level-agreement/): Read Exascale’s Service Level Agreement, covering service commitments, network availability, maintenance, service credits and applicable exceptions.
- [VoIP Phone Systems](https://www.exascale.co.uk/business-and-wholesale/voice/voip-phone-systems/): Explore Exascale cloud-hosted VoIP phone systems for business. Contact our team to discuss your business telephony requirements and available options.
- [Call Forwarding](https://www.exascale.co.uk/business-and-wholesale/voice/call-forwarding/): Build your business presence with Exascale call forwarding, local and national phone numbers, 0800 freephone numbers and existing number porting.
- [Generic Ethernet Access](https://www.exascale.co.uk/business-and-wholesale/connectivity/generic-ethernet-access/): Explore Exascale Generic Ethernet Access for business connectivity and private data centre interconnection, with managed and unmanaged service options.
- [Business Internet Access](https://www.exascale.co.uk/business-and-wholesale/connectivity/internet-access/): Discover Exascale business internet access with flexible connectivity options, low latency, and 24/7 monitoring and support. Talk to our team.
- [Contact Us](https://www.exascale.co.uk/contact/): Contact Exascale for broadband, business connectivity and voice enquiries. Find sales and support contact details or send a message using our enquiry form.
- [Automotive](https://www.exascale.co.uk/business-and-wholesale/sectors/automotive/): Explore connectivity for automotive manufacturers, dealerships and offices, including full fibre broadband, leased lines, private networks and telephony.
- [Voice](https://www.exascale.co.uk/business-and-wholesale/voice/): Explore Exascale business telephony services, including call forwarding and cloud-hosted VoIP phone systems. Talk to us about a package for your business.
- [Working With Us](https://www.exascale.co.uk/about/working-with-us/): Discover how Exascale tailors broadband, leased lines, hosting and network connectivity to your needs, with personal service and bespoke packages.
- [Terms of Service](https://www.exascale.co.uk/terms-of-service/): Read Exascale’s Terms of Service, covering account responsibilities, support, maintenance, payments, cancellation and the use of hosting services.
- [Exascale Broadband](https://www.exascale.co.uk/full-fibre-broadband/exascale-broadband/): Explore Exascale Broadband on our own fibre network in Telford & Wrekin, Wolverhampton and West Bromwich. Check availability at your address.

## Careers

- [Multi-Skilled Fibre Engineer](https://www.exascale.co.uk/careers/multi-skilled-fibre-engineer/): We're a telecommunications provider like no other Exascale is disrupting the UK telecommunications landscape, challenging the large household names by delivering unrivalled customer service backed by a brand-new multi gigabit full fibre network built for home, business, and wholesale. We have big ambition but never lose sight of the things which matter most. That's why

## Case Studies

- [Autocraft](https://www.exascale.co.uk/case-studies/autocraft/): Overview Autocraft is a well-established, Telford based business focused on delivering quality automotive solutions and outstanding customer care. Facing the need for robust, high-speed connectivity to support their growing workflow, Autocraft decided it was time to switch to fibre and upgrade their IT infrastructure for greater reliability. The challenge Autocraft’s priorities when looking for a
- [Kensa Creative](https://www.exascale.co.uk/case-studies/kensa-creative/): Overview Kensa Creative is a leading agency in Shropshire, specialising in design, marketing, and digital solutions for brands that want to stand out. With a growing client base and continual expansion, Kensa needed technology that could keep up with their ambition. The challenge Expanding office space and increasingly complex projects meant Kensa required a major

## Knowledge Hub

- [Getting started: Setting up your Exascale router](https://www.exascale.co.uk/knowledge-hub/setting-up-your-router/): Setting up your Exascale broadband router only takes a few minutes. Follow the steps below to get connected to your new full fibre broadband service and make sure you're getting the best possible Wi-Fi coverage around your home. 1. Unbox your router Remove your Exascale router, power adapter and supplied Ethernet cable from the box.
- [Understanding your speed results](https://www.exascale.co.uk/knowledge-hub/understanding-your-speed-results/): Broadband speed tests measure the rate of data transfer (download/upload) and network latency in real time. If your results are much lower than advertised, check if you’re testing during peak usage times or using Wi-Fi instead of wired connections. Disconnect extra devices and retest at various times for a clearer picture. If problems persist, contact
- [How to Choose a UK Colocation Location](https://www.exascale.co.uk/knowledge-hub/how-to-choose-a-uk-colocation-location/): Compare UK colocation locations by connectivity, resilience, access, latency, support and business-continuity requirements.
- [What Is Data Centre Colocation?](https://www.exascale.co.uk/knowledge-hub/what-is-data-centre-colocation/): Learn what colocation is, what to compare between facilities and how power, cooling, security and connectivity fit together.
- [Business Broadband vs Leased Line: Which Do You Need?](https://www.exascale.co.uk/knowledge-hub/business-broadband-vs-leased-line-which-do-you-need/): Choosing an internet connection for a business is not simply a question of selecting the fastest advertised speed. The right service depends on how many people use the connection, which applications matter most, how much data is uploaded, and the operational impact of a fault. What is business broadband? Business broadband uses an access network
- [What Is BGP and Why Does It Matter?](https://www.exascale.co.uk/knowledge-hub/what-is-bgp-and-why-does-it-matter/): An accessible introduction to BGP, internet routing, multihoming and the questions networks should ask when planning connectivity.
- [What Is IP Transit and Who Needs It?](https://www.exascale.co.uk/knowledge-hub/what-is-ip-transit-and-who-needs-it/): Learn how IP transit works, who uses it, how it differs from business internet access and peering, and what to consider before choosing a provider.
- [Symmetrical vs Asymmetrical Broadband Speeds](https://www.exascale.co.uk/knowledge-hub/symmetrical-vs-asymmetrical-broadband-speeds/): Understand symmetrical and asymmetrical broadband speeds, common business use cases and what to consider when choosing connectivity.
- [What Is SoGEA Broadband for Business?](https://www.exascale.co.uk/knowledge-hub/what-is-sogea-broadband-for-business/): A practical guide to SoGEA broadband for UK businesses, including how it works and what to consider before ordering.
- [What Is Ethernet Connectivity?](https://www.exascale.co.uk/knowledge-hub/what-is-ethernet-connectivity/): Learn how business Ethernet connectivity works, where it is used and what to compare when planning a dedicated connection.
- [How Much Bandwidth Does Your Business Need?](https://www.exascale.co.uk/knowledge-hub/how-much-bandwidth-does-your-business-need/): Estimate business bandwidth by reviewing users, applications, upload demand, growth and resilience rather than choosing on headline speed alone.
- [Broadband Resilience and Backup Connectivity](https://www.exascale.co.uk/knowledge-hub/broadband-resilience-and-backup-connectivity/): Plan backup connectivity for a business with practical guidance on diverse access, failover, testing and application priorities.
- [Peering vs IP Transit: What’s the Difference?](https://www.exascale.co.uk/knowledge-hub/peering-vs-ip-transit-whats-the-difference/): Compare internet peering and IP transit, including how each moves traffic and why networks often use both.
- [What Is an Internet Exchange Point?](https://www.exascale.co.uk/knowledge-hub/what-is-an-internet-exchange-point/): Learn what an Internet Exchange Point is, why networks connect and how remote peering can extend access to exchanges.
- [How Long Does a Leased Line Take to Install?](https://www.exascale.co.uk/knowledge-hub/how-long-does-a-leased-line-take-to-install/): Understand the stages that affect leased line installation, from survey and wayleave to construction, testing and handover.
- [What Affects the Cost of a Leased Line?](https://www.exascale.co.uk/knowledge-hub/what-affects-the-cost-of-a-leased-line/): Learn which factors influence leased line pricing, including location, speed, construction, contract term, resilience and managed services.
- [How to Choose a Leased Line Speed](https://www.exascale.co.uk/knowledge-hub/how-to-choose-a-leased-line-speed/): Choose an appropriate leased line speed by assessing users, cloud workloads, uploads, peaks, growth and service resilience.
- [Business VoIP Call Queues and Call Forwarding](https://www.exascale.co.uk/knowledge-hub/business-voip-call-queues-and-call-forwarding/): Learn how business VoIP call queues and call forwarding support call handling, and what to plan before changing workflows.
- [Full Fibre Broadband for Schools and Colleges](https://www.exascale.co.uk/knowledge-hub/full-fibre-broadband-for-schools-and-colleges/): A planning guide for schools and colleges assessing full fibre, safeguarding, cloud use, guest access and connectivity resilience.
- [Connectivity Planning for Manufacturing Sites](https://www.exascale.co.uk/knowledge-hub/connectivity-planning-for-manufacturing-sites/): Plan resilient connectivity for manufacturing sites, including production systems, cloud services, site links, voice and operational continuity.
- [Broadband for Pharmacies and Healthcare Sites](https://www.exascale.co.uk/knowledge-hub/broadband-for-pharmacies-and-healthcare-sites/): Practical connectivity guidance for pharmacies and healthcare sites covering cloud systems, voice, guest access and continuity.
- [Connectivity for New Housing Developments](https://www.exascale.co.uk/knowledge-hub/connectivity-for-new-housing-developments/): A guide for housing developers planning full fibre connectivity, covering early engagement, site phases, infrastructure and resident handover.
- [Internet Connectivity for Airports and Aviation](https://www.exascale.co.uk/knowledge-hub/internet-connectivity-for-airports-and-aviation/): Explore connectivity planning for airports and aviation organisations, including resilience, distributed sites, operations and passenger services.
- [What Is Dedicated Internet Access (DIA)?](https://www.exascale.co.uk/knowledge-hub/what-is-dedicated-internet-access-dia/): Learn what dedicated internet access is, how it differs from shared broadband and what UK organisations should assess before choosing a service.
- [Business VoIP for SMEs: What Should You Consider?](https://www.exascale.co.uk/knowledge-hub/business-voip-for-smes-what-should-you-consider/): Learn what SMEs should consider when choosing business VoIP, including features, connectivity, call flows, devices, support and future growth.
- [What Is Remote Peering and How Does It Work?](https://www.exascale.co.uk/knowledge-hub/what-is-remote-peering-and-how-does-it-work/): Learn how remote peering provides access to internet exchanges, how it differs from IP transit, and what networks should consider before connecting.
- [How to Plan Connectivity for Multiple Business Sites](https://www.exascale.co.uk/knowledge-hub/how-to-plan-connectivity-for-multiple-business-sites/): Plan connectivity across multiple business sites, including access options, bandwidth, applications, resilience, voice and future growth.
- [Connecting devices to Wi-Fi](https://www.exascale.co.uk/knowledge-hub/connecting-devices-to-wifi/): Connecting your phone, laptop, tablet, smart TV or other device to your Exascale Wi-Fi only takes a few moments. This guide explains how to connect common devices, where to find your Wi-Fi details and what to try if something won't connect. Before you start Make sure your Exascale router is switched on and connected to
- [Benefits of upgrading to Full Fibre Broadband](https://www.exascale.co.uk/knowledge-hub/benefits-of-upgrading-to-full-fibre-broadband/): If you're still on a copper or part-fibre connection, switching to full fibre broadband is one of the biggest upgrades you can make to your home or business. Here's why it's worth making the switch. Blazing-fast speeds. Full fibre runs data as pulses of light through fibre optic cable all the way to your property,
- [What is a Service Level Agreement (SLA)?](https://www.exascale.co.uk/knowledge-hub/what-is-a-service-level-agreement-sla/): A Service Level Agreement, or SLA, is a formal commitment between you and your broadband provider that sets out exactly what level of service you can expect, and what happens if that standard isn't met. Think of it as a promise backed by measurable guarantees. Rather than vague assurances about "reliable broadband," an SLA spells
- [Your rights and responsibilities](https://www.exascale.co.uk/knowledge-hub/your-rights-and-responsibilities/): When using our services, customers agree to abide by our terms of service, which are designed to ensure a fair, reliable, and secure experience for everyone on our network. These terms cover several key areas. Timely payments. Customers are responsible for paying invoices by the due date specified on their bill. Late or missed payments
- [Understanding the Gigabit Broadband Voucher Scheme](https://www.exascale.co.uk/knowledge-hub/understanding-the-gigabit-broadband-voucher-scheme/): If you're looking to upgrade to full fibre but you're worried about the upfront costs, help is available. The UK Government's Gigabit Voucher Scheme, delivered through BDUK (Building Digital UK), was set up specifically to bring gigabit-capable broadband to homes and businesses in areas where commercial providers haven't yet committed to a rollout. Here's how
- [Understanding our service terms](https://www.exascale.co.uk/knowledge-hub/understanding-our-service-terms/): We provide broadband and voice services backed by clear terms and conditions to ensure transparency and reliability. Our agreements cover service availability, usage policies, and payment obligations. Customers can expect a 99.95% uptime target, with credits available if service falls below this threshold, providing peace of mind alongside high performance.
- [I’ve forgotten my password](https://www.exascale.co.uk/knowledge-hub/ive-forgotten-my-password/): If you forget your My Account password, visit the login page and click the “Forgot Password” link. Enter your registered email address, and you'll receive instructions to reset your password via email. For further help, our support team is available to guide you through recovering access to your account securely.
- [Updating your account information](https://www.exascale.co.uk/knowledge-hub/updating-your-account-information/): Keeping your account details up to date helps us serve you better. You can update your contact information, billing address, and payment methods through the My Account portal. If you change your email or phone number, please notify us promptly to ensure you don’t miss important service updates or invoices.
- [Accessing and managing your account](https://www.exascale.co.uk/knowledge-hub/accessing-and-managing-your-account/): To manage your services, simply log in to your My Account portal using your registered email and password. Once logged in, you can view your current services, update billing information, request upgrades, or raise support tickets quickly and easily online. If you have trouble logging in, use the password reset option or contact our support
- [How we keep you updated](https://www.exascale.co.uk/knowledge-hub/how-we-keep-you-updated/): As a business we prioritise transparency and communication. During planned maintenance or unexpected outages, we provide timely alerts via our status page and direct customer notifications when necessary. You can also follow us on social media for regular updates, ensuring you’re never in the dark about your broadband or phone service.
- [What to do during a service outage](https://www.exascale.co.uk/knowledge-hub/what-to-do-during-a-service-outage/): If you notice your internet or phone service is down, first check the Exascale status page for any reported issues. If there are no ongoing incidents, try restarting your router and verifying all cables are securely connected. Should the problem persist, contact our support with details of your situation, and our team will work to
- [How to check your service status](https://www.exascale.co.uk/knowledge-hub/how-to-check-your-service-status/): Stay informed about any planned maintenance or unexpected outages by visiting the Exascale status page. This page provides real-time updates on our UK network performance and any ongoing issues that might affect your connection. Bookmark the page to quickly check if you experience any service interruptions before contacting support.
- [How to upgrade your existing package](https://www.exascale.co.uk/knowledge-hub/how-to-upgrade-your-existing-package/): Upgrading your broadband package with Exascale is easy. Simply contact your account manager, raise a support ticket, or call our customer support team to request a speed or service uplift. Depending on your current setup, the upgrade may involve a remote configuration or a short engineer visit. Most upgrades are completed quickly, with minimal disruption
- [What can affect broadband speed](https://www.exascale.co.uk/knowledge-hub/what-can-affect-broadband-speed/): Broadband speeds can fluctuate due to several factors. Common reasons include too many connected devices, router placement near obstructions, Wi-Fi interference, or outdated equipment. Heavy streaming, downloads, or online gaming can monopolise bandwidth. To maintain best performance, keep your router in an open area, regularly update device software, and ensure your network is protected from
- [How to check and improve your broadband speed](https://www.exascale.co.uk/knowledge-hub/how-to-check-and-improve-your-broadband-speed/): Running a speed test is the first step to understanding your actual download and upload speeds. Simply connect your device directly to the router with an Ethernet cable for the most accurate results, and close any background apps or devices using the network. If speeds are lower than expected, restart your router, check for interference
- [I’ve lost connection, what do I do?](https://www.exascale.co.uk/knowledge-hub/ive-lost-connection-what-do-i-do/): First, check if the router’s power and internet lights are on and cables are secure. Restart the unit and your device. If service is still down, look for posted service updates at the Exascale status page. If there’s no outage reported, contact Exascale customer support with details of your issue so we can quickly resolve
- [Fixing Wi-Fi dropouts](https://www.exascale.co.uk/knowledge-hub/fixing-wi-fi-dropouts/): Wi-Fi dropouts often result from weak signal, interference, or device overload. Try moving your router to a more central spot, away from electrical appliances or metal surfaces. Reboot both your router and the affected device. Consider adding a Wi-Fi extender for larger homes or spaces with thick walls. If problems persist, check for software updates
- [My internet is slow, what can I do?](https://www.exascale.co.uk/knowledge-hub/my-internet-is-slow-what-can-i-do/): If internet speeds are lagging, start by running a speed test and compare the results to your expected package speeds. Restart your router to refresh the connection and clear out old data. Check for nearby devices like microwaves or thick walls that could cause Wi-Fi interference. Make sure no one is monopolising bandwidth with downloads
- [Common questions about switching providers](https://www.exascale.co.uk/knowledge-hub/common-questions-about-switching-providers/): If you’re worried about fees or contract overlap, switching is now easier than ever thanks to the One Touch Switch system. You no longer need to contact your old provider - our team will manage everything for you. Early termination fees may apply if you leave your current contract before its end date, but our
- [What happens on switch day?](https://www.exascale.co.uk/knowledge-hub/what-happens-on-switch-day/): On the day of your switch to Exascale, your existing internet service will remain active until the new connection goes live. If a new full fibre service is being installed, an engineer from Exascale may visit your property to set up equipment—this usually takes less than an hour. You’ll receive updates in advance so you
- [How to switch your broadband to Exascale](https://www.exascale.co.uk/knowledge-hub/how-to-switch-your-broadband-to-exascale/): Switching to Exascale from your current provider is straightforward and all managed for you. Simply select your preferred Exascale package, get in touch with us and our team will guide you through the process—including installation dates and equipment setup. Your previous provider will be notified automatically, minimising downtime and hassle. Most switches are completed within
- [Setting up your Exascale phone system](https://www.exascale.co.uk/knowledge-hub/setting-up-your-exascale-phone-system/): If you’ve received a phone system from Exascale, unpack the base unit and handsets. Connect the base station to your router using an Ethernet cable for optimal voice quality. Power on all devices and follow any on-screen setup instructions—most modern systems will auto-provision. Customise your voicemail message or set out-of-hours greetings using the system’s settings

## Media Centre

- [Media Centre Post 1](https://www.exascale.co.uk/media-centre/media-centre-post-1/): Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean tempor odio mi, ac sagittis dui consequat eget. Orci varius natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec nibh orci, mattis quis ante in, molestie scelerisque turpis. Pellentesque vel turpis eu ante congue sagittis a in augue. Nulla facilisi. Curabitur volutpat lobortis interdum.

## Categories

- [Latest](https://www.exascale.co.uk/category/latest/)
- [Special](https://www.exascale.co.uk/category/special/)
- [Press Release](https://www.exascale.co.uk/category/press-release/)
- [Broadband & Wi-Fi](https://www.exascale.co.uk/category/broadband-wifi/): News and practical insights about full fibre broadband, broadband speeds, Wi-Fi performance and home connectivity.
- [Company News](https://www.exascale.co.uk/category/company-news/): News from Exascale, including partnerships, awards, team updates, network investment and service announcements.
- [Business Connectivity](https://www.exascale.co.uk/category/business-connectivity/): Guidance and updates about leased lines, business broadband, Ethernet and connectivity for UK organisations.
- [Network & Infrastructure](https://www.exascale.co.uk/category/network-infrastructure/): Technical insight into internet infrastructure, IP transit, routing, fibre networks, backhaul and data centre connectivity.
- [Telecoms Industry & Regulation](https://www.exascale.co.uk/category/telecoms-industry-regulation/): Updates on UK telecoms policy, regulation, market developments and industry programmes.

## Tags

- [broadband](https://www.exascale.co.uk/tag/broadband/)
- [cheap broadband](https://www.exascale.co.uk/tag/cheap-broadband/)
- [Cheap Fibre](https://www.exascale.co.uk/tag/cheap-fibre/)
- [Cheap Fibre Broadband](https://www.exascale.co.uk/tag/cheap-fibre-broadband/)
- [pressrelease](https://www.exascale.co.uk/tag/pressrelease/)
- [DSM Group](https://www.exascale.co.uk/tag/dsm-group/)
- [Press Release](https://www.exascale.co.uk/tag/press-release/)
- [IP Transit](https://www.exascale.co.uk/tag/ip-transit/)
- [Virgin Media](https://www.exascale.co.uk/tag/virgin-media/)
- [Sky](https://www.exascale.co.uk/tag/sky/)
- [Wavelengths](https://www.exascale.co.uk/tag/wavelengths/)
- [CityFibre](https://www.exascale.co.uk/tag/cityfibre/)
- [Colocation](https://www.exascale.co.uk/tag/colocation/)
- [Rackspace](https://www.exascale.co.uk/tag/rackspace/)
- [Rackspace London](https://www.exascale.co.uk/tag/rackspace-london/)
- [Rackspace Manchester](https://www.exascale.co.uk/tag/rackspace-manchester/)
- [IP Transit London](https://www.exascale.co.uk/tag/ip-transit-london/)
- [IP Transit Manchester](https://www.exascale.co.uk/tag/ip-transit-manchester/)
- [Channel Partner](https://www.exascale.co.uk/tag/channel-partner/)
- [Channel Live](https://www.exascale.co.uk/tag/channel-live/)
- [Channel](https://www.exascale.co.uk/tag/channel/)
- [Telecomms Channel](https://www.exascale.co.uk/tag/telecomms-channel/)
- [Partner](https://www.exascale.co.uk/tag/partner/)
- [business ethernet](https://www.exascale.co.uk/tag/business-ethernet/)
- [Ethernet](https://www.exascale.co.uk/tag/ethernet/): Articles about Ethernet connectivity for businesses, networks and wholesale services.
- [FTTP](https://www.exascale.co.uk/tag/fttp/)
- [Partner Channel](https://www.exascale.co.uk/tag/partner-channel/)
- [Wholesale Cityfibre](https://www.exascale.co.uk/tag/wholesale-cityfibre/)
- [wholesale broadband](https://www.exascale.co.uk/tag/wholesale-broadband/)
- [Christmas](https://www.exascale.co.uk/tag/christmas/)
- [Wi-Fi](https://www.exascale.co.uk/tag/wifi/): Guides about wireless networks, router performance, coverage and connected devices.
- [Christmas Tree](https://www.exascale.co.uk/tag/christmas-tree/)
- [Project gigabit](https://www.exascale.co.uk/tag/project-gigabit/)
- [Leased Lines](https://www.exascale.co.uk/tag/leased-line/): Guidance about dedicated business internet and leased-line connectivity.
- [fibre](https://www.exascale.co.uk/tag/fibre/)
- [Fibre Broadband](https://www.exascale.co.uk/tag/fibre-broadband/): News and practical guidance about fibre broadband services and networks.
- [shropshire](https://www.exascale.co.uk/tag/shropshire/)
- [Openreach](https://www.exascale.co.uk/tag/openreach/): Broadband news and comparisons involving the Openreach network.
- [Shropshire Chamber](https://www.exascale.co.uk/tag/shropshire-chamber/)
- [Business Award](https://www.exascale.co.uk/tag/business-award/)
- [Finalist](https://www.exascale.co.uk/tag/finalist/)
- [Telford](https://www.exascale.co.uk/tag/telford/)
- [Telford and Wrekin](https://www.exascale.co.uk/tag/telford-and-wrekin/)
- [openreaxh](https://www.exascale.co.uk/tag/openreaxh/)
- [Pppoe](https://www.exascale.co.uk/tag/pppoe/)
- [DHCP](https://www.exascale.co.uk/tag/dhcp/): Technical guidance about DHCP-based broadband connections and network configuration.
- [CGNAT](https://www.exascale.co.uk/tag/cgnat/): Articles explaining carrier-grade NAT, public IP addressing and connectivity considerations.
- [Ipv4](https://www.exascale.co.uk/tag/ipv4/)
- [Ipv6](https://www.exascale.co.uk/tag/ipv6/)
- [Multi-Gig Broadband](https://www.exascale.co.uk/tag/multi-gig-broadband/): Articles about broadband services and networks delivering speeds above one gigabit per second.
- [Broadband Speeds](https://www.exascale.co.uk/tag/broadband-speeds/): Guides and news about broadband performance, speed tiers and choosing an appropriate connection.
- [One Touch Switch](https://www.exascale.co.uk/tag/one-touch-switch/): Information about the UK One Touch Switch process for changing broadband provider.
- [Internet Routing](https://www.exascale.co.uk/tag/internet-routing/): Technical articles about internet routing, network paths, peering and traffic optimisation.
- [SMEs](https://www.exascale.co.uk/tag/smes/): Connectivity guidance and telecoms updates for small and medium-sized UK businesses.
- [Exascale News](https://www.exascale.co.uk/tag/exascale-news/): Company announcements, team news, partnerships, awards and network investment updates from Exascale.
- [Business Connectivity](https://www.exascale.co.uk/tag/business-connectivity/)
- [Multi-site Connectivity](https://www.exascale.co.uk/tag/multi-site-connectivity/)
- [Network Resilience](https://www.exascale.co.uk/tag/network-resilience/)
- [Failover](https://www.exascale.co.uk/tag/failover/)
- [Data Centre](https://www.exascale.co.uk/tag/data-centre/)
- [Data Centre Checklist](https://www.exascale.co.uk/tag/data-centre-checklist/)
- [Network Infrastructure](https://www.exascale.co.uk/tag/network-infrastructure/)
- [Bring Your Own Router](https://www.exascale.co.uk/tag/bring-your-own-router/)
- [Home Networking](https://www.exascale.co.uk/tag/home-networking/)
- [Wi-Fi 7](https://www.exascale.co.uk/tag/wi-fi-7/)
- [Apple](https://www.exascale.co.uk/tag/apple/)
- [iPhone 18 Pro](https://www.exascale.co.uk/tag/iphone-18-pro/)
- [peering](https://www.exascale.co.uk/tag/peering/)
- [peering and interconnection](https://www.exascale.co.uk/tag/peering-and-interconnection/)
- [internet exchange](https://www.exascale.co.uk/tag/internet-exchange/)
- [priviate network interconnect](https://www.exascale.co.uk/tag/priviate-network-interconnect/)
- [PHP](https://www.exascale.co.uk/tag/php/)
- [AI Agents](https://www.exascale.co.uk/tag/ai-agents/)
- [Security Patching](https://www.exascale.co.uk/tag/security-patching/)
- [CVE-2026-109618](https://www.exascale.co.uk/tag/cve-2026-109618/)
- [CVE-2026-109619](https://www.exascale.co.uk/tag/cve-2026-109619/)

## Topics

- [Setup](https://www.exascale.co.uk/knowledge-hub/topic/setup/): Step-by-step help for setting up Exascale broadband, routers, Wi-Fi and connected devices in your home.
- [Switching to Exascale](https://www.exascale.co.uk/knowledge-hub/topic/switching-to-exascale/): Guidance on switching broadband provider, preparing for installation and moving your home internet service to Exascale.
- [Troubleshooting](https://www.exascale.co.uk/knowledge-hub/topic/troubleshooting/): Practical help for diagnosing broadband, Wi-Fi and router problems before contacting Exascale support.
- [Broadband speed](https://www.exascale.co.uk/knowledge-hub/topic/broadband-speed/): Guides to understanding broadband speeds, testing your connection and identifying factors that can affect home internet performance.
- [Upgrading](https://www.exascale.co.uk/knowledge-hub/topic/upgrading/): Advice on upgrading your Exascale broadband package, choosing a faster speed and preparing your home network for higher performance.
- [Service status](https://www.exascale.co.uk/knowledge-hub/topic/service-status/): Information about checking Exascale service status, understanding network incidents and what to do if your broadband is unavailable.
- [Account](https://www.exascale.co.uk/knowledge-hub/topic/account/): Help with your Exascale broadband account, including billing, payments, contact details and managing your customer information.
- [Terms & Legal](https://www.exascale.co.uk/knowledge-hub/topic/terms-legal/): Plain-language guides to Exascale broadband terms, customer rights, service commitments and other important legal information.
- [Broadband & Access](https://www.exascale.co.uk/knowledge-hub/topic/broadband-access/): Guides to business broadband technologies, access services, speeds and connectivity choices.
- [Internet Routing & Peering](https://www.exascale.co.uk/knowledge-hub/topic/internet-routing-peering/): Technical guides covering BGP, IP transit, internet exchanges and remote peering.
- [Leased Lines](https://www.exascale.co.uk/knowledge-hub/topic/leased-lines/): Guidance on dedicated leased lines, speeds, installation, costs and service planning.
- [Data Centres & Colocation](https://www.exascale.co.uk/knowledge-hub/topic/data-centres-colocation/): Guidance on colocation, data-centre locations, connectivity, resilience and operational requirements.
- [Business Connectivity](https://www.exascale.co.uk/knowledge-hub/topic/business-connectivity/): Practical guidance on business internet access, bandwidth, resilience and multi-site connectivity.
- [Business Voice & VoIP](https://www.exascale.co.uk/knowledge-hub/topic/business-voice-voip/): Guides to business VoIP, call routing, queues, forwarding and communications planning.
- [Sector Connectivity](https://www.exascale.co.uk/knowledge-hub/topic/sector-connectivity/): Connectivity planning for education, healthcare, manufacturing, housing and aviation organisations.